We are highlighting our office’s biggest Eagles fan, our treatment and insurance coordinator, Kelli Ball.
As our treatment and insurance coordinator, Kelli helps to make sure everything runs smoothly for our families. From explaining insurance benefits to finalizing appointment details, Kelli takes care of it all so our parents don’t have to!
Read below to learn more about Kelli:
- How did you begin working in dentistry?
- I had friends that went into dental assisting school and my mom was a dental assistant, so I figured why not follow in my mother’s footsteps? I came into this office because I was interested in pediatrics. While I was in dental assisting school, I put my resume in to work with Dr. Bill. I began working here at nights while I was in school – I started doing front and back office and eventually moved into being completely up front.
- What is your secret to keeping things running smoothly at the front desk?
- I always try to finish anything I start! To help make sure nothing gets left behind or builds up, I’ll also delegate with our patient care representative, Chelsea.
- What has been your favorite experience with being in pediatrics?
- Seeing the kids – watching them change even over six months – there are so many changes! Also watching kids that are so scared to start their visit with us and we help turn it around and they are excited to come in next time. That has been a really nice part of this job, watching our patients grow.
- If you had a superpower what would it be?
- To predict the future so I could plan ahead!